Refund Policy

Refund & Replacement Policy

Effective Date: July 31, 2026

At PremiumWearing.store, every order is prepared with care and undergoes a thorough quality inspection before dispatch. Our goal is to ensure that every customer receives a product that meets our quality standards.

Please read our Refund & Replacement Policy carefully before placing your order.

Our Quality Commitment

Before any product leaves our warehouse, it is carefully checked for:

  • Overall quality and finish
  • Product functionality
  • Correct model and variant
  • Secure packaging

This quality control process helps minimize errors and ensures that your order arrives in excellent condition.

Replacement Eligibility

If you receive any of the following:

  • A damaged product
  • A defective product
  • A wrong product

you may be eligible for a replacement after our verification process.

To request a replacement, please contact our support team within 48 hours of receiving your order.

Your request should include:

  • Order Number
  • Registered Mobile Number
  • Clear photos or videos showing the issue
  • Images of the outer packaging (if applicable)

Our support team will review your request and respond within 1–2 business days.

No Return & No Refund Policy

To maintain product quality and ensure fairness for all customers, PremiumWearing.store follows a strict No Return and No Refund Policy.

We do not accept returns or issue refunds for:

  • Change of mind
  • Personal preference
  • Liking a different design after delivery
  • Incorrect product ordered by the customer
  • Size or appearance expectations
  • Minor colour differences caused by screen settings
  • Delivery refusal
  • Incorrect shipping information provided by the customer
  • Delay caused by courier partners
  • Used, damaged, or altered products
  • Normal wear and tear after use

We encourage customers to review product details carefully before placing an order.

Order Cancellation

Before Dispatch

If your order has not yet been packed or shipped, you may request cancellation by contacting our customer support.

Cancellation requests are subject to order processing status and cannot be guaranteed once packing has begun.

After Dispatch

Orders cannot be cancelled once they have been dispatched.

If a shipment is refused at delivery, it will still be treated as a cancelled-after-dispatch order and may affect eligibility for future Cash on Delivery purchases.

Cash on Delivery Orders

Cash on Delivery is available for most locations across India.

Customers placing COD orders are expected to accept delivery after confirming their purchase.

Repeated refusal of COD orders without a genuine reason may lead to restrictions on future COD orders.

Replacement Process

If your request is approved:

  1. Our support team will verify the issue.
  2. Additional information may be requested if required.
  3. A replacement product will be arranged based on stock availability.
  4. You'll receive shipping updates once the replacement has been dispatched.

Replacement requests that do not meet our policy requirements may be declined.

Cases Not Covered

The following situations are not covered under our replacement policy:

  • Damage caused after delivery
  • Accidental drops or impact
  • Water damage (unless specifically stated on the product page)
  • Unauthorized repairs or modifications
  • Damage due to improper handling or misuse
  • Missing replacement requests submitted after the reporting period

Important Information

  • All replacement requests are subject to verification by our quality team.
  • PremiumWearing.store reserves the right to reject claims that are incomplete, misleading, or fraudulent.
  • Product images on our website are for illustration purposes. Slight differences in colour or finish may occur due to lighting or display settings.
  • This policy works alongside our Shipping Policy, Privacy Policy, and Terms of Service.

Need Help?

If you have any questions regarding your order or this policy, our support team is here to assist you.

PremiumWearing.store

📍 Address
Jahangir Pura SMC Garden,
Jahangir Pura Dahin Nagar,
Surat – 395005, Gujarat, India

📞 Phone
+91 92740 60061

📧 Email
premiumwearingstore@gmail.com

Our Promise

At PremiumWearing.store, we're committed to delivering premium-crafted timepieces backed by careful quality checks, secure packaging, and dependable customer support. While we maintain a strict No Return & No Refund policy for most situations, we stand behind the quality of our products and will promptly assist with verified cases involving damaged, defective, or incorrectly delivered items.

PremiumWearing.store
Timeless Style. Trusted Quality.